Terms & Conditions

Last updated: 13 September 2026

Welcome to TVISHA. These Terms govern your use of houseoftvisha.com and your purchases from us. The website is operated by Jyoti Trivedi (Sole Proprietor), trading as House of Tvisha ("TVISHA," "we," "us," "our"). By using the website or placing an order, you agree to these Terms.

Eligibility:

You must be at least 18 years old, or using the website under the supervision of a parent or legal guardian, to make a purchase.

Your account:

If you create an account, you are responsible for keeping your login details secure and for activity under your account. Please keep your information accurate and current.

Products, sizing, and colours:

We take care to describe and photograph our products accurately. Actual colours may vary slightly from your screen due to photography, lighting, and display settings, and minor variations are natural in apparel. Please refer to our size chart before ordering.

Pricing and payment:

All prices are in Indian Rupees (INR) and are inclusive of applicable taxes. Prices and offers may change without prior notice. All orders are prepaid, processed securely through our payment partner, Cashfree. We reserve the right to refuse or cancel any order — including in cases of pricing or listing errors, stock unavailability, or suspected fraud — and to refund any amount paid.

Orders and acceptance:

Your order is an offer to purchase. An order confirmation acknowledges receipt but does not constitute acceptance; acceptance occurs when we dispatch the item. If we cannot fulfil an order, we will inform you and refund any amount paid.

Shipping, exchanges, and refunds:

Delivery, exchanges, and refunds are governed by our Shipping Policy and our Returns, Exchanges & Refunds policy, which form part of these Terms.

Intellectual property:

The TVISHA name, logo, designs, graphics, images, and all content on the website are our property and are protected by law. You may not copy, reproduce, or use them without our prior written permission.

Acceptable use:

You agree not to use the website for any unlawful purpose, to interfere with its operation or security, or to attempt unauthorised access to any part of it.

Third-party services:

The website relies on third-party providers such as our payment gateway and courier partners. Their services are governed by their own terms, and we are not responsible for their acts or omissions beyond our control.

Limitation of liability:

To the maximum extent permitted by law, TVISHA shall not be liable for any indirect or consequential loss arising from your use of the website or products. Nothing in these Terms excludes any liability that cannot be excluded under applicable law, including the Consumer Protection Act, 2019.

Force majeure:

We are not liable for delays or failures caused by events beyond our reasonable control, including natural events, strikes, courier disruptions, or government action.

Governing law and jurisdiction:

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Udaipur, Rajasthan.

Changes:

We may update these Terms from time to time. The current version will always be available on this page.

Contact:

For any question, write to Jyoti Trivedi at houseoftvisha@gmail.com.